Privacy Policy

    Last updated: January 2025

    1. Introduction

    Upya Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our DeviceOne API services.

    2. Information We Collect

    We may collect the following types of information:

    • Account Information: Name, email address, company name, and contact details when you register for our services.
    • Usage Data: Information about how you use our API, including API calls, timestamps, and performance metrics.
    • Device Data: Technical information about devices interacting with our API for service delivery purposes.
    • Communication Data: Records of correspondence when you contact our support team.

    3. How We Use Your Information

    We use your information to:

    • Provide, maintain, and improve our API services
    • Process transactions and send related information
    • Send technical notices, updates, and support messages
    • Respond to your comments, questions, and requests
    • Monitor and analyze trends, usage, and activities
    • Detect, investigate, and prevent fraudulent or unauthorized activities

    4. Data Sharing and Disclosure

    We may share your information with:

    • Service Providers: Third-party vendors who perform services on our behalf
    • Business Partners: Integration partners as necessary for service delivery
    • Legal Requirements: When required by law or to protect our rights

    5. Data Security

    We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

    6. Data Retention

    We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

    7. Your Rights

    Depending on your location, you may have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion of your data
    • Object to or restrict processing
    • Data portability
    • Withdraw consent at any time

    8. Cookies and Tracking

    We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    9. International Transfers

    Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

    10. Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

    11. Contact Us

    If you have any questions about this privacy policy or our data practices, please contact us at:

    Upya Services
    Email: privacy@upya.services